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Emergency Supply at the Request of Your Doctor

Follow these steps if you are in urgent need of medication

There may be occasions when you require prescription medication urgently and do not have a prescription and the pharmacy can still provide it to you. this is known as “Emergency Supply”.

Emergency Supply can happen at either the request of your doctor (typically for a new medication) or from you as the patient. Please be aware that as an internet-based pharmacy we are not permitted to see you in person and we will still have to post or deliver your medication to you. We will ensure this happens as quickly as possible, but it is not going to be as quick as visiting a typical high street pharmacy where they can see you in person.

Some Emergency Supplies are chargeable even if you normally do not pay for your prescriptions and some medication is not permitted to be given via Emergency Supply. There are important procedures that we must follow, so please telephone the pharmacy to speak to a member of staff and the pharmacist will be able to recommend the correct procedure for you to follow.

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